Incident investigation·May 8, 2026

On 05/08/26, Licensing Program Analysts (LPA) Kelli Waters arrived unannounced to follow up on an Unusual Incident Report (UIR) submitted to Community Care Licensing (CCL), regarding an incident that took place on 03/30/26. LPA met with Program Director, Elizabeth Zaragoza, and informed her of the reason for the visit. LPA conducted a facility inspection, took census of the facility, reviewed records, gathered documents and conducted interviews. On 04/01/26, Program Director submitted a UIR and stated the following: On 03/30/26, Program Director received a parent phone call in which their child stated they witnessed a staff member hit another child with a shoe. After completing a preliminary investigation, further information will be needed. Upon completion of the review, the outcome and/or recommendations will be provided. Exit interview conducted and report was reviewed with Program Director, Elizabeth Zaragoza . Appeal rights were provided and a Notice of Site Visit was given and must be posted for 30 days.