Complaint·May 28, 2025

A second allegation claimed that a staff member told another staff to pull a child\342\200\231s hair. The complaint stated that because Child 1 (C1) was not napping, S4 instructed Staff 3 (S3) to pull C1's hair. LPA attempted to interview all three individuals involved in this reported incident. However, only one interview was completed, as the other two individuals declined to participate. The single completed interview could not corroborate or recall whether S4 made the alleged statement. It is also noted that the original complaint included the acknowledgment that there were no witnesses to the alleged actions by S4. Due to conflicting statements and a lack of sufficient evidence, LPA was unable to corroborate the allegations that a staff member made inappropriate comments to children or instructed another staff member to pull a child\342\200\231s hair. Although these incidents may have occurred, there is not a preponderance of evidence to prove or disprove the allegations. Therefore, the allegations are determined to be unsubstantiated. An exit interview was conducted, and a copy of this report, along with the appeal rights and a Notice of Site Visit, was provided to Assistant Director, Shannon Mouser and Administrator, Mari Rivera. The Notice of Site Visit must remain posted in a prominent location, visible to families and caregivers, for 30 consecutive days.