complaint·October 4, 2023

There is an allegation that Care provider spoke inappropriately to child while in care. Interviews revealed that on 08/21/23 during pick up time, a child stated to the parent that the childcare provider is being mean. There was a witness to the incident and according to the witness, the verbal exchange between the childcare provider and the child or parent was not disrespectful and the tone of voice used was a normal tone of voice. Interviews further revealed that the child was advised prior to this incident on refraining from making statements that were not appropriate and had no validity. From the information received by interviews with staff, and facility documents the above allegations cannot be verified. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegations are UNSUBSTANTIATED. An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time. As per interviews conducted the discipline policy of childcare is to redirect the children, talk to them and help them understand and model appropriate behavior. Pertinent interviews revealed the Licensee does not resort to any type of physical punishment, and will redirect the child’s behavior via time-outs, which are only given based on their age. Further interviews revealed that the Licensee has never hit a day-care child, nor has anyone witnessed her doing so. In addition, due to a lack of pertinent information regarding the specifics of the incident reported, LPA was unable to corroborate the allegations due to a lack of details. From the information received by interviews with staff, and facility documents the above allegations cannot be verified. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegations are UNSUBSTANTIATED. An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.