complaint·June 16, 2025

Along with the interviews, the investigation revealed that: The allegation is Provider leaves children unsupervised in a vehicle. During the investigation, Staff #1 stated that the children in question were her own and confirmed that they are enrolled in the day-care. Staff #1 admitted to leaving her children buckled in the car while she returned inside the facility to collect their personal belongings. She explained that this occurs at the end of the day as part of her regular routine. According to Staff #1, she places the children in the car first as a precautionary measure, due to one of the children’s tendencies to run away when walking to the vehicle. The investigation further revealed that the Licensee’s assistant is responsible for picking up only one child from school and licensee does not provide transportation services for any other enrolled children. Interviews confirmed that all other school-age children are dropped off at the day-care by their parents following the end of the school day. From the information received by interviews with Licensee and other pertaining individuals the above allegation cannot be verified. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted with Licensee Angeles Durazo, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.