Complaint·January 6, 2023

children. According to licensee, she communicated with the parent during drop off that she might take two children to a holiday event at a local church. Licensee advised once she made the decision to attend the event, she sent a text message to both parents with the church address for pick up. Since the alleged communication about the event was verbal between licensee and parent, there is no physical evidence to prove that there was advanced notification. LPA did observe a text message with the address for pick up, and a picture of C1 enjoying the holiday event. Based on interviews conducted, the allegation that Provider left day care child at school and Provider did not communicate with day care child's authorized representative, may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are UNSUBSTANTIATED at this time. Exit interview conducted and a copy of the report along with the appeal rights were provided to Licensee Nesreen Shenouda. A NOTICE OF SITE VISIT WAS ISSUED AND LPA VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS