complaint·August 8, 2025

the child was picked up approximately two minutes later. Staff acknowledged that infants may occasionally fall asleep briefly on a Boppy pillow while waiting to be transferred to a crib but emphasized that they are never left to sleep there for extended periods. Furthermore, staff demonstrated a clear understanding of safe sleep regulations as required. Based on the evidence gathered, while the incident may have occurred as described, there is insufficient evidence to support the claim that C1 was left asleep on the Boppy pillow for an extended duration. Therefore, the allegation is deemed unsubstantiated. An exit interview was conducted with Assistant Director Vanessa Rivera, and the report was reviewed. A Notice of Site Visit was issued and must remain posted at the facility for 30 days.