Office review·October 4, 2023

Licensing Program Manager (LPM) Keven Peters and Licensing Program Analyst (LPA) Michelle Perez met with Licensee Representative, Nichole Sneed and Melanie DeMarchi for the purpose of an informal office visit on October 4, 2023. LPM defined the difference between non-compliance and an informal meeting. LPM advised that the purpose of today's meeting is to help the facility gain compliance. Today's informal meeting was to discuss the Type A and B citations issued between November 2021 and August 2023 during complaint investigations and case management visits. On 11/2/2021- A personal rights violation was cited, resulting in a type A citation. On 3/14/2023- Teacher qualifications and requirements were not met, resulting in an A citation. On 3/30/2023- Absence of Supervision, resulting in an A citation. On 4/20/2023- A criminal record transfer was not evidenced for a specific teacher, resulting in an A citation. On 8/3/2023- A personal rights violation was cited, resulting in a type A citation. On 8/3/2023- An absence of supervision was reported, resulting in a type A citation. On 2/13/2023- Lead exceedance was reported on some faucets that were tested, resulting in a B citation. On 5/3/2023- Lead exceedance was reported on some faucets that were tested, resulting in a B citation. The Licensee Representatives stated that they have taken the following steps to maintain compliance: 1. Facility has hired a new Director 2. Facility has conducted one on one discussions with all staff to speak about concerns and explain protocol 3. Facility has conducted on-boarding training with all staff 4. Professional development day on October 9, 2023 5. Technical Support Program will be utilized with training on October 9, 2023 LPA and LPM reviewed reporting requirements, teacher qualifications, supervision requirements and personal rights requirements. LPM and LPA discussed the Technical Support Program (TSP), which is a non-enforcement arm of the Community Care Licensing Division offering on site support to licensees and providers. LPA discussed using the Department website (ccld.ca.gov) for childcare updates, current forms, legislation and regulation information. LPM suggested that Licensee can view information videos at www.ccld.childcarevideos.org . This report was reviewed with the Licensee Representatives, Nichole Sneed and Melanie DeMarchi.