complaint·June 23, 2022

At 10:45 a.m. on Thursday, June 23rd, 2022, Licensing Program Analyst (LPA) Karyn Guerra met with Assistant Director, Danielle Sanfilippo, for the purpose of an unannounced complaint investigation. It was alleged that staff did not notify parents of a hand, foot, and mouth disease outbreak. Throughout the course of the investigation, LPA conducted interviews and received documentation. It was learned that there was an exposure of hand, foot, and mouth disease, which was reported to the facility the week of 5/22/2022. It was stated that a message was sent via an online app to notify parents, which will send to emails, depending on preference. LPA observed date stamped messages sent to parents on 5/22/2022, and 5/23/2022 notifying of hand, foot, and mouth exposure to the facility. It was stated that classroom staff will verbally notify parents as well. The allegation is unsubstantiated. Although the alleged violation may have happened or is valid, the preponderance of evidence standard has not been met, therefore it is unsubstantiated. An exit interview was conducted, and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.