complaint·October 12, 2023

At 2:00 p.m. on Thursday, October 12, 2023, Licensing Program Analysts (LPAs) Tanya Washington and Lea Habtom met with Facility Representative (FR), Tara Tamsy for the purpose of an unannounced complaint inspection to deliver complaint finding. It was alleged the facility operated out of ratio. Throughout the course of the investigation, LPA conducted interviews with staff and made observations of facility operation. The facility was not out of ratio during the 2 inspections conducted for the investigation. LPA received conflicting information during interviews about being out of ratio. Staff indicated that their requirement at the facility is 1 staff to 14 children. LPA learned that the facility is usually staffed for 80 children, however, their daily attendance has been between 60-70 children. FR indicated that if staff call out, the facility has substitute staff who are fully qualified and fingerprint cleared who come to assist from other sites. Although the alleged violation may have happened or is valid, the preponderance of evidence standard has not been met to fully prove or disprove that the allegation did or did not occur, therefore, it is unsubstantiated. This report was reviewed with the Facility Representative, Tara Tamsy. A notice of site visit was provided and shall remain posted for 30 days. Appeal rights were provided and explained.