Complaint·April 14, 2021

Licensing Program Analyst (LPA) Kelly Ferrara contacted Director Sandra Haines in order to deliver findings for the above allegation. Due to the Covid19 pandemic, the visit was conducted via tele-inspection on Face Time. LPA verified that the program currently has 82 preschool children in care with 11 staff. During the investigation, LPA Ferrara interviewed all relevant parties and reviewed documentation. It was alleged that the authorized representative of a child enrolled at the center did not receive a complete attendance record when it was requested. Authorized representative stated that although some documentation was given to them, a complete history was never received. The center Director stated that all documents pertaining to the child were given to the authorized representative. Although the matter has been subsequently resolved, there is no proof to indicate that the information requested was provided at the time the request was made. Based on the evidence obtained, the allegation is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it No deficiencies were cited. A copy of this report and a Notice of Site was emailed to the facility.