Office review·August 4, 2021

Licensing Program Manager (LPM) Seychelle De Luca, and Licensing Program Analyst (LPA) Karyn Guerra met with Regional Director, Jennifer Parsons, Regional Vice President, Belinda Shoro, and Center Director, Cindy Jones, for the purpose of an Informal office visit. A tele-conference was conducted via ZOOM, due to COVID-19. LPM defined the difference between Non-Compliance and an Informal meeting. LPM advised that the purpose of today's meeting is to help the facility gain compliance. Today's informal meeting was to discuss the Type A citation issued on 06/16/2021 during a case management inspection. The facility self-reported an incident to the department on 06/14/2021 for an incident that occurred on 06/14/2021 in which a child was left unsupervised in a classroom for a period of 15 minutes. On 06/16/2021, a type A citation was issued regarding absence of supervision. The Director submit a plan of action to the department on 8/2/2021. The Regional Director, Regional Vice President, and Center Director stated that they have taken the following steps to maintain compliance: Report continues on 809-C. 1. Terminated staff who did not complete a proper name to face procedure during the incident. 2. Conducted an all staff meeting on June 28 th , 2021 for an in depth name to face training with step by step instructions. 3. Follow up interactive training to be conducted on 8/4/2021 with VP of training and development. 4. Ongoing visits from Regional Director and company Licensing Manager to observe compliance within the school. 5. Daily monitoring from Center Director and Assistant Director to ensure that Name to face Sheets are checked daily. LPA Guerra will provide the Center Director with self-assessment resources. LPA and LPM reviewed supervision requirements. LPM and LPA provided information regarding the Technical Support Program (TSP), which is a non-enforcement arm of the Community Care Licensing Division offering onsite support to licensees and providers. Center Director will follow up with request to LPA for TSP services. LPM De Luca discussed using the Department website (ccld.ca.gov) for child care updates, current forms, legislation and regulation information. LPM De Luca suggested that Center Director can view information videos at www.ccld.childcarevideos.org . The report was reviewed with the Center Director. A copy of the report will be e-mailed to the Center Director. Acknowledgement of receipt of the report will be documented, in lieu of signature.