Complaint·July 24, 2024

On Friday, July 26, 2024, at approximately 9:30 AM Licensing Program Analyst (LPA) Josiah Gathing met with Program Director Cynthia Jones, for the purpose of a complaint investigation and to amend findings from a previous report. It was alleged that staff do not ensure adequate supervision is provided to children in care, a child sustained an injury while in care, and staff supervision did not ensure well-being of a child in care. Throughout the course of the investigation, LPA conducted interviews, reviewed documents, and made observations. LPA did not observe lack of supervision throughout the investigation. Staff and parents stated in interview that child supervision is maintained. Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.