Office review·April 14, 2021

On April 14, 2021, Licensing Program Analyst (LPA) Tanya Washington and Licensing Program Manager (LPM) Roxana Saravia contacted Licensee, Vera Lobkov for a scheduled informal meeting which is being conducted over Facetime due to COVID-19 pandemic. LPM defined the difference between Non-Compliance and an Informal meeting. LPM advised that the purpose of today's meeting is to help provider gain compliance. Today's informal meeting was arranged by the Department to discuss a recent Type A citation which was cited on 02/08/2021. Department received a complaint on 07/15/2020 which alleged that a child sustained bruising to both ears while in care of Licensee Lobkov. Investigation Branch of the department substantiated the allegation and the facility received a citation for a violation of child's personal rights. Licensee took the following measures to correct this violation: Licensee stated that her family members who reside in the home will assist with supervision of children, she will conduct health checks upon drop off and throughout the day and will examine a child if they display a form of discomfort. Due to this substantiated finding the Department will conduct additional monitoring of the facility for a period of two years. During today's meeting, LPM suggested that licensee review the Department web site www.ccld.ca.gov for updated regulations and important information regarding licensing. LPM suggested that Licensee can view information videos at www.ccld.childcarevideos.org .