complaint·August 19, 2021

It was also alleged that child sustained injuries while in care. RP stated that child C1 came home with scratches and scrapes on their body and staff do not notify parents of incidents that occur at the facility when a child gets hurt. RP also stated that C1 comes home with dirty clothing from facility. Specific incidents and dates were not provided which did not provide enough information to identify any unreported incidents. Interviews revealed that parents are notified immediately of any injury. It was also stated that if a child's injury requires medical treatment then the facility will notify licensing. Based on the information obtained, this allegation is found to be unsubstantiated. It was also alleged that Licensee inappropriately disciplined child. It was alleged that on one occasion Licensee put child C1 in time out in the laundry room. Through interviews, parents, children, and staff described discipline as talking to children about their actions and the effect these behaviors have on their peers. It was also stated that staff sometimes will hug the children to comfort them and will redirect the children when they are engaging in activities that may be unsafe. Licensee stated she does not put children in time-out. Instead, Licensee has the children sit down to think about what they did and then talks to the children on their level and comes up with a solution and often times redirects children. LPA observed appropriate staff-child interactions while at the facility. The information obtained during the investigation revealed inconsistencies and it could not be determined that staff S1 put child C1 in time-out in the laundry room. Based on the information obtained, this allegation is found to be unsubstantiated. It was alleged that Licensee is operating beyond the terms of license. Reporting party stated Licensee cares for ten children without an assistant present. Licensee stated she has never been out of ratio because she has at least four staff who take turns assisting Licensee with the children. Parent interviews revealed that Licensee has an assistant present when needed and always compliant with ratio. LPAs \observations and supporting evidence through interviews with parents and staff from outside agencies, confirm that Licensee has been in compliance with ratio and capacity when they have been to the facility. Licensee stated that she is always in compliance with ratio and capacity requirements. Based on the information obtained, this allegation is found to be unsubstantiated. An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore these allegations are unsubstantiated. An exit interview was conducted. Appeal rights were provided and discussed. A Notice of Site Visit was posted during this inspection.