Complaint·March 24, 2026

It was alleged that the licensee leaves day-care children with unqualified substitute adult. LPA observed records for adult assistants and determined they were qualified adult assistants. It was alleged that there is an uncleared adult in the facility. Interviews revealed that an adult visitor regularly visited the facility outside of day-care hours. The adult may have been present in the home for short increments during day care hours. The individual did not have interactions with children, and has since obtained a criminal record clearance. Witness statements, LPA observations, and document reviews did not corroborate the allegations as the interviews did not reveal concern that children were restrained or left unattended, record review revealed adult assistants are qualified, and interviews revealed that an adult present acted as a visitor, did not have interactions with children and has obtained a criminal record clearance. Although the allegations may have occurred, there is not a preponderance of evidence to prove the allegations; therefore, the allegations are unsubstantiated. Exit interview was conducted and report was reviewed with licensee Marlene Piedmont. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.