complaint2 citations

January 20, 2026

AGUILAR, ELVIRA & JESUS

What Happened

Complaint investigation substantiated serious allegations of physical abuse and inadequate diaper care. Children reported being hit, slapped, grabbed forcefully, and thrown. Multiple children arrived with wet/soiled diapers causing rashes. Two Type A deficiencies issued.

Observations

  • Child demonstrated to parent how licensee grabbed, spun, and threw them to wall
  • Children reported being hit on forehead, slapped on neck and face, grabbed with tight grips
  • Assistant reported giving bear hugs and restraining rather than consoling children
  • Multiple children presented with wet/soggy diapers at pickup
  • Children presented with diaper rashes and dry poop on private areas
  • Assistant only changed one child's diaper; licensees responsible for rest
  • Licensees left facility for 4 hours; two female children not diapered during that time

Inspector Focus

Supervision/Ratios

Citations Issued

Type A102423(a)(2)

(a) Each child receiving services from a FCCH shall have certain rights… These rights include…(2) To receive safe, healthful, and comfortable accommodation, furnishings, and equipment. This requirement was not met by: Licensees did not change diapers in a timely manner ressulting in diaper rashes, and/or did not properly clean excriment off children's private areas

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Type A102423(a)(4)

(a) Each child receiving services from a FCCH shall have certain rights… These rights include…(4)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature...This reuriement was not met by: Based on interviews, children were held in a bear hug (not to console), slapped/hit in various parts of their bodies, were grabbed with force by the wrist and removed from one area to another without the consent of the child.

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Data sourced from California Department of Social Services (CDSS) public records. Updated weekly. If you believe any information is inaccurate, report it here.