Complaint·January 20, 2026

page 2. Licensees stated they would have disagreements between themselves and former assistant, but none to the point where they would yell. Interviews did not indicate yelling occurred in the front of the children. Based on the information obtained throughout the course of this investigation, LPA Beckby determined that the allegation was found to be UNSUBSTANTIATED , meaning although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted and report was reviewed with the licensees, Elvira and Jesus Aguilar. A notice of site visit was given and must remain posted for 30 days. page 2... screaming/yelling. Licensees stated that Assistant is disgruntled and caused a lot of problems. Parent 1 (P1) stated Licensees seem “overwhelmed with 10 kids”. Child 1 (C1), demonstrated to P1 how L1 hit C1 on the forehead, how L2 slapped the back of his neck and how Assistant slapped his face and grabbed his arm tightly. Parent 2 P2) stated Assistant would give “bear hugs and would restrain not console” children. P2 stated Child 4 (C4), stated being hit in the same manner as C1. During C1’s interview, C1 motioned with hands and stated, “Elvira grabbed me…spin me… and throw me to the wall…” Child 3 (C3) witnessed the treatment of C1 and demonstrated to LPA how C1 was grabbed at the wrist and squeezed tightly by providers. Parent 3 (P3) stated that L1 told them verbally and in a written statement, that their child was physically removed from one area to another when the Assistant was frustrated with the children. Licensees are responsible for their actions and that of the people employed. It was alleged that Licensees do not meet the personal care needs of children in care in a timely manner. Assistant stated she would only diaper one child and that Licensees were supposed to change the diapers. L1 stated that L2 is responsible for changing boys only. L1 is responsible for changing all the children. L1 stated the Assistant refused to change diapers. RP stated that on one occasion RP's grandchild had a soggy diaper at pick up and had dry poop in the private areas. Assistant stated that on October 24, 2025, two (2) children were not diapered in a timely manner. L1 and Assistant stated L1 left the facility and was away for approximately 4 hrs. During that time, two (2) female children were not changed. L1 became upset with Assistant for not diapering the children. Four (4) parents stated their children were not cleaned properly resulting in diaper rashes and dry poop stuck on their private areas. Based on interviews, file review, and observations conducted, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. page 3. Title 22 Deficiencies have been issued on the attached LIC 9099-D. LPA Beckby informed licensees Elvira and Jesus Aguilar that this report dated January 20, 2026, documents two (2) Type A citations which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care. Also, LPA Beckby informed the licensees to provide a copy of this licensing report dated January 20, 2026 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. The report was reviewed and discussed with Licensees, Elvira & Jesus Aguilar. Exit interview was conducted. A Notice of Site Visit was provided and deficiency report must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided.