complaint·November 8, 2022

Licensing Program Analysts (LPAs) Fabiola Diaz and Corina Beckby arrived at the facility at approximately 1:55 pm and met with licensee Katrina Minear to close a complaint investigation, regarding the above allegation. Upon arrival, LPAs observed 10 day care children and 2 adult assistants. During the investigation LPA Diaz made observations, conducted interviews, and gathered documents pertaining to the investigation. It was alleged infant sustained an injury on the tongue while in care. Licensee explained that licensee did not observe any injuries on infant’s tongue before infant left the facility, and licensee did not observe any incident involving infant at facility. Staff interviews did not disclose concerns about the infant in care, nor about the facility. Parent interviews disclosed no concerns with the facility, discipline policy, nor incidents at the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. An Exit Interview was conducted in which the report was reviewed and discussed with Licensee. A copy of this report was provided to the Licensee. A Notice of Site Visit and Appeal Rights were provided.