complaint·November 14, 2025

(2) Staff yelled at child It was alleged that staff yelled at a child. I nterviews with staff also did not produce consistent or clearly corroborating information to support this allegation, and interviews with parents also did not provide additional observations or concerns about staff raising their voices inappropriately to children. LPA observed during visits that the staff spoke to children in a measured and controlled voice. Based on the available information, the preponderance of evidence standard is not met; therefore, the allegation is UNSUBSTANTIATED. No deficiencies were cited during today's visit Exit interview conducted and report was reviewed with the facility representative, Katelyn Lee. A notice of site visit was provided and must be posted for 30 days. LPA provided appeal rights.