Complaint·February 26, 2025

LPA also observed an example of facility informing other parents in the ProCare application that a child was diagnosed with RSV while away from the facility. Staff stated in interview that there was no yelling or inappropriate speech in the infant classrooms. Parent interviews differed as to whether or not staff speaks inappropriately in front of infants in care. LPA observed appropriate communication between infant staff throughout the course of the investigation. Based on interview, record review, and observation, the alleged violations were found to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. No deficiencies were cited during today's inspection. A copy of this report was printed and provided to the Director. Appeal rights were also provided.