Complaint·December 4, 2025

Licensing Program Analyst (LPA) Marx met with Director,Nicole Moran-Estrada, for the purpose of delivering complaint findings for the above allegation. Throughout the investigation, LPA made observations, reviewed records, and conducted interviews. It was determined by interviews conducted with director and staff that an infant was swaddled in care on at least one occasion. It was determined by record review, that there are no sleep plans on-file. Based on record review and interviews in which were conducted, the perponderance of evidence standard has been met, therefore the above allegation that Staff are not following safe sleep protocols with infant(s) in care is found to be substantiated. Reporting requirements were discussed. Licensee was informed that this report dated 12/04/2025 documents one Type A citation which shall be posted for 30 consecutive days. The Licensee shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted, report reviewed with Director, appeal rights provided. Notice of site visit given and must remain be posted for 30 days.