Follow-up on corrections·April 21, 2025

On April 21, 2025, Licensing Program Analyst (LPA), met with director Celeste Doran at approximately 9am, for the purpose of a case management visit. Upon arrival LPA toured the infant room and counted 4 infants in the 0-to-12-month room, with two teachers, and 14 in the 12 months to 24-month room with four teachers. LPA toured the infant room and viewed the infant refrigerator, which serves both infant rooms. LPA observed all infant bottles labeled with names in their own baskets. LPA also observed the bottles with breast milk were identified by a red strip. Further children were assigned a colored tape strip with their name written on it. Through interviews with the area manager, director and infant staff, LPA found there was an incident that occurred, when a bottle was in the warmer, and the name had rubbed off when placed inside. At the time, the bottle was placed in the warmer by the assistant director (from another facility), who was aware of which child\342\200\231s bottle it was. A new teacher in training, retrieved the bottle and did not confirm the bottle to the child, before feeding the child. After the feeding, staff found that the new teacher did not follow protocol, and that a child had been fed the wrong bottle. The parents of the children involved were contacted immediately. This resulted in a personal rights violation which is documented on the 809-D page. This report was reviewed with the director, Celeste Doran, appeal rights provided and a notice of site visit will be posted for 30 days.