Incident investigation·October 3, 2025

On 10/03/2025, Licensing Program Analyst Katy Velazquez (LPA) conducted a field visit to the facility for the purpose of a case management inspection regarding a self reported Unusual Incident Report (UIR) dated 09/30/2025. LPA arrived at the facility and was met by Director Michelle Kiel (D1). LPA disclosed the purpose of the inspection and was granted entrance. LPA toured the facility and observed 41 children being supervised by 5 staff members during nap time. LPA determined through accessing Guardian that all required adults were background cleared and associated to the license. On 09/30/2025, D1 observed a staff member exit the playground, leaving her co-worker with more than 6 toddler aged children. D1 kept visual observation of the children and immediately had the staff member return to the playground to regain ratio and proximity to the toddlers in care. D1 approximates that the event was less than 1 minute. D1 provided staff supervision and ratio training to all staff the next day. No deficiencies were cited in the areas that were evaluated on 10/03/2024. An exit interview was conducted, and the report was reviewed with Director Kiel. LPA provided D1 with Licensee Appeal Rights. A Notice of Site visit was posted by LPA and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.