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Inspection visit

Routine inspection (3-year)

HOLLISTER HEAD STARTLicense 3507096121 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 01/28/2026, Licensing Program Analyst (LPA) Syeda Bahar met with Director Martha Morales for an unannounced Required 3 - year inspection. Upon arrival, LPA provided director a copy of the Entrance Checklist (LIC 125). The facility was toured to conduct a Health and Safety Inspection, and a census was taken. The facility is within ratio and in compliance with capacity regulations today. The facility\342\200\231s current hours of operation are Monday through Friday, from 8:00 AM to 5:00 PM. Director stated that classrooms 1 and 9 are half day program and the hours are 8:15 AM to 2:15 PM; Classrooms 2 and 7 are full day program and hours are from 8:00 AM to 4:00 PM. Currently used classrooms were inspected for age-appropriate furnishings, equipment, and adequate storage for children\342\200\231s belongings. LPA observed the floors and surfaces of the classrooms are clean. LPA observed sufficient age-appropriate materials, toys, and play equipment in the facility. Director was reminded that all toys must be safe and do not have sharp edges or small parts that may pose a choking hazard. The requirements of the floor mats, or the cot are in safe conditions. LPA inspected the napping equipment and observed it to be stored in a healthy manner. The facility is equipped with telephone service, wired smoke and carbon monoxide detectors, pull-down fire alarms, and fully charged 2A10BC fire extinguishers (serviced on 09/18/2025) that are accessible throughout the facility. Fully stocked first-aid kits available in the classrooms and outdoors. Bedding is provided by the facility and washed every week and as needed. Drinking water is accessible by children in the classrooms and outdoors via water jars. The isolation area for when a child is sick is a little coroner inside each classrooms that is separated with a half cubicle/divider. [Continue to page 2] [Page 2] The facility provides meals (breakfast/lunch) and afternoon snacks to children in care. Director stated that classrooms 1 and 9 have two meals; classrooms 2 and 7 have two meals and one snack. All center provided food items are properly labeled and stored separately from cleaning supplies. Food prep area is clean, adequately equipped, and free from hazardous materials. Snack menus are posted and were reviewed. Solid waste bins are equipped with tight fitting lids. Facility has separate staff and child designated bathrooms. Toilets and faucets are in safe, sanitary, and operating condition. The children can reach the sinks, toilets, and supplies. The outdoor play area is fully fenced. All equipment and surfaces are free from hazards. There is ample shade available. LPA observed one canopy on the playground of classrooms 7 and 9 is broken. Director stated that one work order was placed to repair the canopy. There are age-appropriate outdoor toys and materials for children. The play structure is securely installed into the ground. The ground surrounding the play structure is sufficiently padded and in good condition for safety. Drinking water is accessible by children when outside. There are no pools or other bodies of water on premises. LPA reviewed the facility roster and personnel report, and copies were obtained. All individuals subject to criminal record review have a clearance and/or exemption and have been associated to the facility. LPA reviewed five (5) staff files. Staff files were complete. Every classroom has a fully qualified teacher. At least one opening/closing staff member has a current Pediatric CPR/First-Aid Certification. Director\342\200\231s CPR/First-Aid Certificate expired on 01/27/2026 and Director is scheduled to renew the certificate on 01/31/2026. Director will submit a copy of the updated CPR/1 st Aid certificate to the department via email. Mandated Reporter Training certificates were reviewed and current. Director\342\200\231s Mandated Reporter training certificate is current completed on 8/1/2025, expires in 2027. LPA reviewed nine (9) children\342\200\231s files. Children\342\200\231s files were complete. Fire/disaster drills are performed at least once every six months. The last drill was a look-down drill conducted on 01/12/2026. Per director, there are no firearms on the premises. All required documents are posted in a publicly accessible area. Director was reminded that EMSA approved Pediatric CPR & First Aid training must be completed every two (2) years. Mandated Reporter Training ("Child Care Providers-AB1207") is required for all staff and is to be renewed every 2 years by visiting https://mandatedreporterca.com/ . [Continue to page 3] [Page 3] Facility roster and personnel report must be properly maintained, and fire/disaster drills must be conducted at least every six (6) months and documented. Effective August 1, 2003 California Law requires Child Care Licensees to report unusual incidents or injuries to children in care to child\342\200\231s parents and to the Department of Social Services using the Unusual Incident/Injury Form (LIC 624). Incidents must be reported within 24 hours to the regional office by phone and the written report, LIC 624, within seven (7) business days. LPA informed Director that all forms can be downloaded at www.ccld.ca.gov . Director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test. For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1-CCP). LPA verified that the lead testing was completed in accordance to the Written Directives outlined in PIN 21-21.1-CCP. Director was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California. This facility does provide Incidental Medical Services (IMS). LPA observed medications are stored securely and are made inaccessible to children in care. All children\342\200\231s medications were inspected to ensure that they are properly labeled and in compliance with expiration dates. For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at http://www.ada.gov/resources/child-care-centers/ . [Continue to pag e 4] [Page 4] Community Care Licensing Division (CCLD) regularly sends information to licensed facilities, providers, and stakeholders by way of Provider Information Notices (PIN), Program Quarterly Update Newsletters and other important information communication platforms. To receive important licensed related information to licensed facilities, visit the CCLD Important Information website at https://www.cdss.ca.gov/inforesources/community-care-licensing/subscribe and select the Child Care option to receive email communication. To improve the quality and value of the new inspection process, a survey will be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or tools, please send them by email to inspectionprocess@dss.ca.gov . For additional information regarding the inspection and its tools and methods, please visit the program website at www.cdss.ca.gov/inforesources/community-care-licensing/process . During today's inspection, LPA observed one canopy on the playground of classrooms 7 and 9 is broken and falling apart. Director stated that a work order was placed to repair the canopy, but the work is not scheduled yet. Director stated that she will make arrangements to remove the canopy from the play ground. As a result of today's inspection, one "Type B" deficiency was issued on attached page 809-D. Exit interview was conducted, and report was reviewed with the Director, Martha Morales. Appeal Rights were provided. A Notice of Site Visit was given and must remain posted for 30 days. ----- End of Report -----

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

FAQ · About this visit

Common questions about this visit

What happened during the January 28, 2026 inspection of HOLLISTER HEAD START?

This was an inspection of HOLLISTER HEAD START on January 28, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to HOLLISTER HEAD START on January 28, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B).

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.