complaint·November 2, 2023

Licensing Program Analyst (LPA) Rachel Zeron made an unannounced visit to the facility continue the investigation for a complaint that was filed on 08/10/2023. LPA met with Charlene Bunnell Mcalister. The following was alleged: Staff did not meet daycare child's needs. LPA reviewed records/documents, interviewed pertinent individuals and made direct observations. On this visit, Additional interviews were conducted and a tour of the facility was conducted. On 08/10/2023, LPA made a subsequent unannounced visit to the facility to conduct interviews and deliver findings. Interviews revealed that Child #1(C1) had soiled their clothes multiple times on approximently 08/08/2023. Due to conflicting interviews with staff and other pertinant parties, LPA was unable to determine whether C1 was changed when diaper was soiled in a timely manner. Therefore, due to conflicting information found throughout this investigation this agency may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time.