complaint·March 12, 2025

However, other information gathered stated that staff do not change children’s diapers on time, staff are sometimes unaware of specific individual diapering needs, and children sometimes are picked up from the facility with a soiled diaper. It was also alleged that staff are not providing proper supervision to infants resulting in multiple unexplained injuries. The information gathered stated that all injuries that are witnessed by staff are explained on incident reports and given to the authorized representatives. However, other information stated that there are injuries that are not witnessed by staff that are also documented the same way on incident reports. Due to conflicting information obtained from what was alleged, the evidence collected was not sufficient to substantiate or refute the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights. Exit interview conducted and report was reviewed with the Director Charlene Bunnell-Mcalister. A notice of site visit was given to facility representative Charlene Bunnell-Mcalister and was posted by staff and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.