complaint·December 7, 2023

During the interview, the allegation of forcing children to sleep was denied and it was stated that if children would get out of their cot, they will be redirected back to their cot. It was also disclosed that children will be provided with a book to read during nap time if they do not want to take a nap. During the investigation, LPAs physically observed the facility’s nap time process. Further, LPAs observed a class where multiple children did not want to nap and started running around the classroom. LPAs observed staff attempting to put all the children down for nap. LPAs interviewed several children but were not able to obtain pertinent information from them due to age and lack of communication. It was also reported that staff spoke inappropriately to child in care. During pertinent interviews, it was disclosed that a louder tone may used in order to prevent a child from harming themselves or another child. In pertinent interviews, a loud tone was described as saying a child's name in a louder tone in order to catch their attention with the intention to prevent them from misbehavior. LPAs interviewed several children but were not able to obtain pertinent information from them due to age and lack of communication. Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director.