complaint·April 3, 2025

Additionally, it was alleged staff left Child #1 in a soiled diaper for an extended period of time. It was noted during bath time a welt was discovered on one side in the diaper line of Child #1 that was not there during drop off and the child was sent home four of five days soiled. During interviews staff stated Child #1 is enrolled in the potty training program, however, Child #1 does not communicate when he/she needs to use the restroom which was making it a difficult task but the staff continued training. Child #1 was continuously having accidents that required Child #1’s clothes to be changed into clothes provided by the facility due to Child #1 not having enough of their own clothes. Child #1’s Authorized Representative(s) and the facility came up with a plan to put Child #1 in pull ups provided by the Authorized Representative(s). Staff are unaware of the welt and stated he/she is never sent home soiled. Child #1 has never used a pull up provided by the facility. This agency has investigated the complaint. Based on the interviews conducted, the review of pertinent documentation, and conflicting information, the allegation is UNSUBSTANTIATED. The Department was unable to interview all Pertinent Parties, medical documentation could not be obtained, and documentation of additional injuries could not be obtained. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred. No deficiencies cited at this time. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.