complaint·October 19, 2023

It was reported, the home was “very dirty” and that several insects such as “spiders and pincher bugs” were observed inside the home. During the initial inspection of the home on 08/04/2023 the following was observed: dust, co-webs, and debris throughout the house, clutter throughout the house, and grease stains on the walls, stove, cabinets, and counters in the kitchen. This allegation is substantiated but was addressed during the initial inspection on 08/04/2023 and a Type A deficiency was cited under the section entitled Operation of A Family Child Care Home , a plan of correction for the previously cited violation was for the home to be deep cleaned. During today’s inspection the home is being maintained in substantial compliance. Based on observations on 08/04/2023, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), was cited on 08/04/2023, therefore no citation is being issued during today’s inspection. An exit interview was conducted with the Licensee, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued. A copy of this report must be made available for the next three years. Licensee “hit” and handled children in care in a rough manner It was reported, a child was “dragged” around by their collar causing them to choke. It was also alleged a child was restrained when they misbehaved. Licensee denied the allegation. Staff interviews disclosed they have not observed children being pulled by the collar or restrained. Staff stated if a child misbehaves, they are put on the “time out” chair. Children interviews disclosed if a child misbehaves, they are put on “time out” for 2-5 minutes, but children deny being pulled by the collar or restrained. However, licensee and staff disclosed there was an incident that occurred where a child had to be restrained due to them trying to cause harm to themselves and other children while in care. The licensee explained the child had severe behavioral challenges, during the child’s temper tantrums and/or uncontrolled outbursts they would throw chairs and attempt to hit the licensee, staff, and other children. Licensee stated she only restrained the child temporarily for safety and to “calm” the child, while notifying the child’s parent. Licensee spoke inappropriately to children in care It was reported, staff used inappropriate language (profanity) and called children derogatory names while in care. Licensee denies the allegation and states they have a stern voice, but do not use foul language. Children interviewed denied staff using inappropriate language or them being called derogatory names while in care. However, it was alleged two children were called derogatory names by licensee when they misbehaved, attempts to interview subject children were made but were unsuccessful. Therefore, there is conflicting information related to this allegation, there is no evidence to corroborate or negate the allegation. Parents were denied access to the facility It was reported, a parent was denied access into the home. Licensee denies the allegation. Licensee stated parents would either drop off and pick up at the door or text when they have arrived. This policy has been in place since the pandemic and licensee states no parents have voiced any concerns. Licensee stated this policy works for the parents, but they always have the right to come inside but cannot use the bathroom due to a prior incident at the home. Children interviews disclosed parents will text when they arrive, and the children will walk out to the car. Based on information obtained during this investigation; through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the above allegations are UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred. An exit interview was conducted with the Licensee, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued. The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. A copy of this report must be made available for the next three years.