complaint·February 5, 2026

However, other information gathered stated that the facility sometimes operates out of ratio. Information gathered stated this occurs when children are dropped off in quick succession and not all staff are present yet, causing rooms to operate out of ratio. Information gathered stated this lasts for a short amount of time until another teacher can enter the classroom. Facility records reviewed stated that 3 out of 3 randomly selected dates showed multiple instances where different rooms were left out of ratio for 5 or more minutes at a time. Based on information gathered, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, CCR 101216.3(a) is being cited on the attached LIC9099D. LPA Atherton informed facility representative Karina Hines that this report dated 2/5/2026 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Atherton informed the facility representative Karina Hines to provide a copy of this licensing report dated 2/5/2026 that documents any Type A citation(s) to parents of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights. Exit interview conducted and report was reviewed with the facility representative Karina Hines A notice of site visit was given to facility representative Karina Hines and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.