complaint·March 25, 2026

On 03/09/2026, LPA made an unannounced visit to the facility to initiate this complaint investigation. During this visit, LPA reviewed/collected documents and conducted interviews with pertinent individuals. It was stated the facility actively documents incidents, injuries, as well as health observations of children in care. Incident/observation reports are then created and communicated with representatives of children in care. As part of this investigation, LPA reviewed available incident report forms and noted some reports indicated staff observations of incidents which occurred while children were in care while other reports reflected health observations of the children, which did not indicate that an incident had occurred at the facility. LPA recorded conflicting information regarding the listed allegation. Therefore, based on LPA observation, interview and documents collected/reviewed, there was conflicting information received during the investigation from what was alleged: Staff did not report an unusual incident to the authorized representative of a day care infant. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED An exit interview was conducted, A copy of this report and appeal rights were given to the Assistant Director, Monique Abeyta on 03/25/2026 A NOTICE OF SITE VISIT WAS GIVEN. ASSISTANT DIRECTOR WAS INSTRUCTED TO POST IT IN A PROMINENT LOCATION AT THE FACILITY. THE FACILITY UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS