complaint·June 28, 2023

It was alleged that provider speaks inappropriately to day care children, and that provider hit a day care child. It was reported that a child started saying “bad” and “bad boy” after only attending the facility for three days. It was also reported that the provider hit a child while in care. Allegedly, there were teeth marks in the child’s mouth and a busted bottom lip. Additionally, it was alleged the child’s left side of the face was swollen and had a mark that looked like an adult hand print covering their cheek. During interviews with pertinent parties, it was disclosed that the child calling themselves a “bad boy” was due to hearing it while at the facility. According to the licensee, a child sustained an injury from colliding with another child while riding bikes. During the collision, the child drove the bike into the wall which caused scratches to their face. LPA Sharma interviewed pertinent parties and obtained relevant documents related to the investigation. The staff in question denied hitting any child in care at the facility. During interviews, there was no disclosure by others of observing the staff in question hitting children at the facility. The subject child is non-verbal and LPA was unable to obtain any pertinent information from the interview with the subject child. LPA interviewed multiple pertinent parties, which disclosed that the daycare is " pleasant ” , and there have never been any complaints, nor negative or drastic change s in behaviors from any of the other daycare children. Furthermore, the “hitting” allegation was also reported to and investigated by local law enforcement. Based on their incident report, " The injuries did not appear to be consistent with a punch or slap and appeared to be more consistent with an abrasion caused by scrape. " Based on information obtained during this investigation and through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the above allegations are UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred. An exit interview was conducted with the Licensee, Lorena Luna. Appeal Rights were discussed and issued, and a copy of this report was provided. LPA also provided and discussed the Children's Personal Rights Regulations with licensee and printed a Notice of Site visit. Upon receipt of this report, the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report must be made available upon request for the next three years .