complaint·July 18, 2025

It was alleged that a staff member engaged in inappropriate conduct toward children, including repeatedly tapping a child on or around the head in a punitive manner, yelling at children, and pushing children to sit onto chairs. During interviews with multiple relevant parties, it was disclosed that the staff member tapped a child on the head multiple times because the child was not following directions, which caused the child to cry. Interviewees also reported that the same staff member kicked the chair of a child twice, making an inappropriate comment between kicks. This staff member also yelled at another child while the child was seated. This was in response to a spilled cup of milk, resulting in the child crying. Additionally, it was consistently reported that the staff member frequently yells at children in a punitive manner when they do not follow instructions. Interviews also disclosed that this staff grabs children by the sides of the arms and aggressively pushes them onto their chairs, then aggressively pushes the chair towards the table. Furthermore, the staff member also admitted she gets frustrated at times, when the children do not listen. Based on interviews conducted with pertinent parties, the department has determined the preponderance of evidence standard had been met, therefore the above allegations are found to be SUBSTANTIATED, according to the California Code of Regulations, Title 22, Division 12. See LIC809D for deficiencies cited. Also, LPA Aman Lama informed the Director, Teacher Geri to provide a copy of this licensing report dated July 18, 2024 that documents any Type A citation(s) to parents/guardians of all children currently enrolled, or newly enrolled by the next business day or the next day the child(ren) is(are) in care. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification and kept on file for 12 months from the date of this report. LPA Aman Lama informed Director Teacher Geri that this report dated July 18, 2025 document(s) (1) Type A citation(s) which shall be posted for 30 consecutive days as there is(are) immediate risk(s) to the health, safety, or personal rights of children in care. An exit interview was conducted, and a copy of this report and Notice of Site (NOS) Visit was provided to facility representative, Teacher Geri. Upon request, this report must be made available to the public for three years.