complaint·September 22, 2021

On 09/03/2021 LPA Giese requested a review of the Child\342\200\231s file for the purpose of verifying the documentation of the individual that picked the child up from the facility. The facility was unable to locate the Child\342\200\231s file for review or any supporting documentation which granted authorization to the individual to take the child from the facility. In addition, the sign-in and sign-out records for the alleged date of occurrence were left blank. Based on LPAs observations and interviews the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Please see attached LIC9099D for Type A Deficiency The following was alleged: Facility staff did not ensure that child is signed in/out On 09/03/2021 LPA Giese conducted a review of children's files, weekly attendance sheets, and the Sign-In and Sign-Out Records. LPA noted several deficiencies pertaining to the Sign-In and Sign-Out records where there were missing signatures, and/or the "Time-In/Time-Out" was not recorded. In addition, LPA observed records that had nothing recorded, and was left blank instead. Based on LPAs observations and records reviewed the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Please see attached LIC9099D for Type B Deficiency The following was alleged: Child was left unsupervised It was reported that on 08/24/2021 a Child was left unsupervised for over 40 minutes in the facility\342\200\231s restroom. Facility Child Supervision Records (FCSR) for the alleged date of occurrence indicate Facility Staff logged the Child\342\200\231s pick-up time as 4:15pm on the FCSR and signed them out for the day on the Kindercare App. According to Staff interviewed, when a Child leaves for the day and is signed out on the Kinder care App a daily report will be sent to the Child\342\200\231s Representative\342\200\231s mobile phone. The Child\342\200\231s Representative arrived at the facility around 5:00pm and was told by the Assistant Director the Child was picked up for the day and was not present at the facility. When questioned who picked up the child from the facility, Assistant Director could not recall who had picked the Child up and suggested it could have been a relative. This information was given to the Child\342\200\231s Representative in error, as the sign-in/sign-out logbook did not have any signatures indicating the child was picked up for the day. Assistant Director went to the classroom to verify if the Child was still in attendance. The Child was in the classroom\342\200\231s attached restroom sometime after 5:00pm. Staff present in the classroom assumed the Child had already left the facility and admitted to logging them out for the day. Staff were unaware the Child went into the restroom and could not account for their whereabouts for the timeframe between 4:15pm and sometime after 5:00pm Based on LPAs observations, interviews and records reviewed the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . Please see attached LIC9099D for Type A Deficiency A Civil Penalty of $1000 will be assessed during this investigation for a repeat violation of Responsibility for Providing Care and Supervision within one year. Facility was cited on 10/27/2020 for failure to provide care and supervision. Payment is due when billed and the check(s) or money orders shall be made payable to the \342\200\234California Department of Social Services\342\200\235. YOU WILL RECEIVE AN INVOICE IN THE MAIL. DO NOT SEND MONEY UNTIL YOU RECEIVE YOUR INVOICE. DO NOT SEND CASH. An exit interview was conducted, and LPA provided the Director with a copy of this report LPA issued a Notice of Site Visit and verified it was posted in a prominent location at the facility. Licensees understands that the Notice of Site Visit must remain posted for the next 30 days along with a copy of all Type A deficiencies cited during this inspection. A copy of all Type A deficiencies cited during this inspection must also be immediately (within 24 hours of child\342\200\231s next day in care) given to the parents of all children enrolled in the child care facility and any children enrolled into the child care facility over the next 12 months (at the time of enrollment). Licensees are required to have all parents sign and date the Acknowledgement of Receipt of Licensing Reports (LIC9224) and maintain a copy in each child\342\200\231s file. A copy of this report, LIC9224 and Appeal Rights (LIC9058) were provided during this inspection.