Incident investigation·May 6, 2026

On date and time listed above, a follow up case management visit was conducted in response to an Unusual Incident Report (UIR) from the facility. Please note that an investigation was conducted, as this was a self reported incident by the facility. Licensing Program Analyst (LPA) Raymond Moorehead investigated a reported incident involving a staff member grabbing a child by the arm, which reportedly resulted in a scratch to the child’s arm. Throughout the course of the investigation, LPA made observations, collected relevant documentation, and conducted interviews with pertinent individuals. Documentation reviewed included facility records, reported statements, and supporting evidence relevant to the circumstances surrounding the incident. It was reported that during a bus pick up on elementary school grounds, a staff member physically grabbed a child by the arm, resulting in a visible scratch on the child's arm. During the investigation, subject staff acknowledged that physical contact occurred while attempting to move the child along during a time-sensitive situation, but consistently denied any malicious intent. Subject staff stated that the contact was intended as guidance rather than harm and indicated that any resulting injury may have been accidental. Based on observations made throughout the investigation, including the reported visible scratch, documentation collected, and the preponderance of evidence obtained through interviews and supporting materials, LPA determined that the reported allegation did occur. Continued on LIC 9099-C. Although the investigation was unable to determine intent as malicious or deliberate, the totality of evidence revealed that a violation of the child’s personal rights occurred in relation to the reported incident due to staff grabbing a child by the arm. The course of the investigation was concluded and revealed that a violation of a child’s personal rights had occurred regarding the reported incident. The facility has been cited for Title 22 Regulation 101223(a)(1), Personal Rights. See LIC 9099-D for cited deficiency. Please note that a detailed plan of correction for the facility will be implemented, as a part of the cited deficiency. LPA informed Director that this report dated 05/06/2026 documents 1 Type A citation which shall be posted for 30 consecutive days as there was a immediate risk to the personal rights of children in care. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Also, LPA informed Director to provide a copy of this licensing report dated on 05/06/205 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. LPA conducted an exit interview with Director Charmaine Foree and provided a copy of this report.