complaint·October 3, 2024

Licensing Program Analyst (LPA) Rachel Zeron made an unannounced visit to conclude a complaint that was initiated on 09/05/2024. LPA met with Lydia Mena, Assistant Director A census was taken, and the facility was toured. LPA indicated the reason for the visit was to conclude the complaint investigation. It was alleged that staff did not seek medical attention for day care child in care as necessary. The complaint alleges that while bottle feeding a child, the child had two small convulsion/twitches. LPA interviewed pertinent individuals regarding the allegation, the facility called the responsible party to report the incident and ask for any instructions and none were given. The responsible party stated that they will be there to pick up the child shortly. The Licensing Agency did not obtain any substantial evidence that supports medical attention was needed regarding the child in question. There were inconsistent statements disclosed from pertinent individuals regarding the details surrounding the events. Therefore, due to conflicting information found throughout this investigation this agency has investigated Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time. An exit interview was conducted and a copy of this report was provided to Lydia Mena, Assistant Director. Notice of site visit was issued and Director agreed to post the notice for the next 30 days.