complaint·February 2, 2023

LPA interviewed three staff. Staff stated they do not handle children in a rough manner. Staff stated they understood how holding a child by their arm can appear as handling a child in a rough manner. Director gave guidance to the teachers on how to handle the children. LPA interviewed five children who stated the teachers handle them nicely. Based on staff and children interviews, and LPA’s observation, the above allegation, facility staff handled day care children in a rough manner, is unsubstantiated. Meaning although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.