Office review·March 18, 2022

On 03/18/2022, an informal conference was held at the Riverside Regional Office. Present in the conference were Director Shannon Garcia, Assistant Director Heather Burr, Licensing Program Manager (LPM) Kimberly Williams and Licensing Program Analysts (LPAs) Destinee Hogue and Justin Giese. The conference was called to discuss the following deficiencies: - Criminal Record Clearances - Personnel Records - Children Records Facility's compliance history was reviewed during this conference. During this inspection, LPM and LPAs introduced the Child Care Technical Support Program (TSP) and informed Director and Assistant Director that TSP is a voluntarily program to assist facilities with meeting and maintaining the requirements of operating a licensed child care facility. Director agreed to submit a written update on whether the facility will voluntarily participate in TSP. During today's conference, the following documents were discussed and provided to Director/Licensee: 101170-Criminal Record Clearance; 101216-Personnel Requirements; 101217-Personnel Records; 101221-Child’s Records; Provider Information Notice (PIN) 22-08-CCP Child Care Licensing Webinars; Winter 2021-2022 Quarterly Update; and Summer 2019 Quarterly Update Director/Licensee was advised to visit the Department's website at: https://cdss.ca.gov/inforesources/child-care-licensing/resources-for-providers on a regular basis for licensing updates. Director/Licensee was advised to review Child Care Provider videos related to “Background Check Requirements for Caregivers and What is a Civil Penalty?” Child Care Center Operators video website link was provided during this conference ( https://ccld.childcarevideos.org/child-care-center-operators/ ) During this inspection, contact information of the local Resource and Referral Agency, Child Care Resource Center (CCRC) at (909) 384-8000, was provided to the Director and Assistant Director. Director/Licensee agrees to ensure that the facility is operating in substantial compliance of California Code of Regulations Title 22, Division 12. An exit interview was conducted with Director Shannon Garcia and Assistant Director Heather Burr.