Complaint·April 17, 2026

It was further determined that the child’s authorized representative was first made aware of the reported incident directly by the subject child, rather than through facility notification. Additionally, the Department was not notified of the incident until approximately two days after the reported occurrence. The Department has determined that required reporting procedures were not followed in accordance with Title 22, Section 101212(d)(1)(C), which requires that any unusual incident that threatens the physical or emotional health or safety of a child be reported to the Department by the next working day, followed by a written report within seven days. Based on interviews of pertinent individuals that were conducted, and a review of additional pertinent information obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. Please see LIC 9099-D for cited deficiency. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Shannon Garcia, Director and Heather Burr, Assistant Director. During interviews, the subject teacher stated that she was aware of the location of both subject children and was actively supervising the classroom, including briefly looking toward another group of children. The subject teacher indicated that at the same time she glanced toward the other group, the subject child approached her to report the incident. It was also noted that the subject teacher was the only staff member present in the classroom at the time, limiting the availability of additional witness statements. This agency has investigated the complaint regarding the above allegation. Based on the interviews conducted and documentation collected, the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means, although the allegations may have happened, or are valid, there is not a preponderance of the evidence to prove the allegations occurred. No deficiencies were cited pertaining to this specific allegation. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Shannon Garcia, Director and Heather Burr, Assistant Director.