Incident investigation·March 12, 2026

On 03/12/2026 at 9:00 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Licensee Zaira Argil de Montano for the purpose of an unannounced case management inspection to follow up on an Unusual Incident Report (UIR) received by the Department on 03/04/2026. Licensee guided LPA on a tour of the home, and LPA observed seven children present in the home with Licensee and their spouse/assistant (S1). All individuals subject to a criminal record review have obtained a criminal record clearance. LPA made observations at the facility, obtained supporting documentation pertinent to the incident, and conducted interviews with pertinent individuals involved in the incident during today's visit. Information obtained revealed a child (C1) sustained an injury while playing outside at the facility. Interviews conducted disclosed Licensee was supervising a total of six children playing outside while S1 was inside the facility caring for one child at the time of the incident. It was disclosed the play structure was placed in a grassy area, and Licensee redirected C1 several times as they attempted to climb up the slide. Information obtained indicated Licensee and C1 later walked to a cemented area to assist another child (C2) playing on a tricycle. Interviews conducted disclosed C1 returned to the slide and fell off the side of the slide onto their arm as Licensee was assisting C2. It was disclosed Licensee immediately attended to C1 checking for any injuries and C1 quickly resumed playing with the other children. Information obtained revealed C1 later expressed discomfort with their arm upon waking up from nap. Records reviewed revealed staff took immediate action to address the injury and contacted all relevant parties in a timely manner. Based on observations made at the facility, information obtained during interviews, and records reviewed, it is determined there were no violations pertaining to the incident. There were no deficiencies cited at this time. An exit interview was conducted and report was reviewed with the licensee, Zaira Argil de Montano. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.