complaint·January 23, 2024

Licensee has an App called "Brightwheel". Licensee stated on the App the parents can observe from their own cell phone everything their child is doing throughout the day. Licensee also stated there are cameras outdoors that are 24-hour recording and is available for review for three months. LPA observed on the App children playing outside and eating; inside the children in circle time. Based on interviews conducted, there was conflicting information from what was alleged; therefore, the above allegation is unsubstantiated, meaning although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted report, appeal rights and notice of site visit issued. Notice of Site Visit must be posted for 30 days.