complaint·February 6, 2024

Although these behaviors are developmentally appropriate, Staff stated they are constantly redirecting and encouraging positive interactions with friends. Director stated the facility does not have any written Ouch Reports due to there not being any injuries or any unusual behaviors occurring in the classroom. Furthermore, it was noted that the facility was within ratio during the alleged incidents. During interviews with pertinent parties it was stated that the classroom where the alleged incidents occurred they always have four staff with an average of 14-16 children. The Director stated the only time the staffing in that room will be less than four is if the number of children is down and, in those cases, the extra staff will float around the facility to provide extra assistance to other classrooms. Pertinent parties confirmed the classes always have four staff. During a typical day, staff stated one staff will be in the table area, one staff will be changing diapers and two staff will be on the rug. This agency has investigated the complaint regarding the above allegation. Based on the interviews conducted and documentation collected, the allegations are UNSUBSTANTIATED. A finding of unsubstantiated means, although the allegations may have happened, or are valid, there is not a preponderance of the evidence to prove the allegations occurred. No deficiencies cited during this inspection. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Gale Van Duzer, Director.