complaint·August 31, 2023

This is an amended C page to reflect change of citation. Staff stated on 07/20/23, at 12:00 pm, there was an issue with plumbing and the water had to be shut off. Staff stated the plumbing problem occurred when most of the children were napping. Staff stated a plumber was called and they arrived at 3:30 pm. LPA reviewed a receipt from the plumber verifying the plumber was at the facility on 7/20/23. Staff stated if the older children needed to use the restroom, a bucket was available for use. Staff stated the younger children were all placed in pull-ups, even though some of the younger children were potty trained and did not need to wear pull-ups. Staff stated the authorized representatives of the children were not notified of the plumbing problem. LPA interviewed four children. All the children interviewed did not recall using a bucket to go to the restroom. LPA attempted to interview a younger child and LPA was not able to interview. LPA interviewed the Licensee and Assistant Director. Both the Licensee and the Assistant Director stated they did not know they had to report the plumbing problem to licensing. Based on LPA’s video review of the incident and interviews conducted, the preponderance of evidence standard has been met; therefore, the above allegations are found to be substantiated. These deficiencies are considered technical violations and no citation is being issued currently. An exit interview was conducted, a copy of this report was provided to director, appeal rights were discussed. Notice of Site Visit issued and must be posted for 30 days.