complaint·December 11, 2024

It was alleged staff did not take proper sanitation procedures during outbreaks of hand, foot, and mouth disease by allowing children to remain at the facility and not cleaning toys. All staff stated sanitation procedures are taken by separating toys daily and sending them to be thoroughly cleansed and sanitized. Staff stated toys are placed in a box and kitchen staff pick up toys three times a day during snack and lunch drop off. Facility written protocols state staff will notify authorized representatives of incident which director and staff confirmed took place by posting about outbreak on their announcement board near the facility entrance. During LPA\342\200\231s unannounced visit, she was able to observe and corroborate sanitation procedure had taken place. Based on interviews with all pertinent parties, conflicting information was obtained regarding cleaning and the notification of authorized representatives. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to the current Area Director, Elizabeth Mulligan. A Notice of Site Visit was also provided and posted which must stay posted for 30 days. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.