Routine inspection·November 10, 2025

On Monday November 10, 2025, at 12:50 PM, Licensing Program Analyst (LPA) Giovanni Cristales met with licensee Luna Ortega, who guided the analyst on a facility tour. The purpose of the inspection is to conduct an unannounced Annual/Random Inspection. Licensee is licensed to provide care and supervision for a Large Family Child Care for a capacity of up to 14 children. LPA toured the areas of the home utilized for the Family Child Care to ensure the home follows Community Care Licensing Title 22 Regulations. Present during the time of this inspection is Licensee, one (1) Assistant and five (5) children in care. Family members residing in the home include four (4) adults, licensee, licensee\342\200\231s friend, and two sons\342\200\231. All adults residing in the home have a Criminal Record Clearance. Days/hours of operation are Monday through Saturday, 23 hours a day. Incidental Medical Services (IMS) policy was discussed. Physical Plant: This is a two story, 6-bedrooms, 3-bathrooms home with kitchen/dining area, living room, laundry room, garage and backyard. There are no pool/spa or bodies of water on the premises. LPA did not observe any pool/spa or bodies of water on the premises. Main care is provided in the living room, kitchen/dining area and bathroom #1. Children use the bathroom in hallway to the right. The home was inspected inside and out for safety, comfort, cleanliness, telephone service (cell and landline), heating and ventilation, inaccessibility to poisons, detergents/cleaning compounds, medicines (inaccessible in kitchen top cabinet and laundry room). The home is clean and orderly; there is a fireplace in the kitchen (in accessible with glass doors). LPA observed age-appropriate toys, play equipment, and a TV showing educational videos to the children. All windows are free of cracks, bugs, or debris. LPA Observed one (5) small dogs (Mix -Breeds). Per licensee all the shot records are up to date, and dogs do interact with children in care. Per licensee when a child becomes ill, the isolation area is in the kitchen/dining area until the parent can pick up the child. Off limit areas: Include Bedrooms #1 - #5, and bathroom\342\200\231s #2-3 (upstairs, made inaccessible with gate barrier), Bedroom #6 (downstairs, made inaccessible with key lock), laundry room, and garage, (inaccessible with key locks), and backyard (inaccessible with latch on sliding door). Kitchen: Home has a clean and fully stocked refrigerator/freezer. No chemicals in the kitchen were observed to be accessible. Cleaning supplies are located and made (inaccessible in cabinet underneath the sink). Hazardous items, sharp knives (inaccessible in plastic containers inside the pantry\342\200\231s top shelf) that can pose danger to children. Licensee is part of the food program, and provides breakfast, lunch, two snacks, and dinner. Bathroom : LPA observed the bathroom and shower to be clean and sanitized. The following are inaccessible: Sharp items, mouthwash, shampoos, razor, nail polish, etc. LPA observed toilet and faucet to be in operable condition. LPA observed cabinet underneath the sink (inaccessible with metal lock). Napping: Sleeping takes place in the living room. LPA observed mats and cots, enough for children to nap on. Outdoor Off-Limits: The backyard is completely fenced all around (wooden fence). The AC/Heating unit is in the off-limits backyard. Advisory/Other: First Aid kit was observed to be full of supplies readily available (scissors/ tweezers), inside the pantry. CPR/First Aid, Expired: 8/20/2025), Type B deficiency, (Type: CCR, Section: 102416(c), Section Title: Personnel Requirements, Regulation/Statue Language: (c) The licensee and other personnel as specified shall complete training on preventive health practices, including pediatric cardiopulmonary resuscitation and pediatric first aid, pursuant to Health and Safety Code Section 1596.866 . Mandated reporter, Expires (10/9/2027). Electrical outlets (are inaccessible with plastic covers), no recalled and prohibited toys or sleep/ play equipment were observed on the premises. Window cords are out of reach and secured and up high. Roster complete and maintained current. The smoke and carbon monoxide detectors are in operable condition. LPA observed the required fire extinguisher in the pantry (2A10BC) being fully charged with needle in the green (last served on 8/20/2025 ). Per licensee there are no weapons/firearms in the home. Per licensee nobody smokes in the home. LPA observed documents to be posted in a prominent, publicly accessible area (License, PUB 394, Earthquake Preparedness, facility sketch, Emergency Disaster Plan and verification of fire and earthquake drills, 10/16/25 ) to be complete and current. Per licensee, transportation is being provided currently. Licensee has current California Driver\342\200\231s License, vehicle registration, and car insurance. Incidental Medical Services (IMS) policy was discussed. For IMS information see Evaluator Manual - Regulation Interpretations and Procedures for Family Child Care Homes Section 102417. When any IMS is provided, a Plan for Providing IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: http://www.ada.gov/childqanda.htm LPA discussed the safe sleep regulations with the licensee and also instructed the Licensee to visit the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. LPA also informed Licensee of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment. Community Care Licensing Division (CCLD) regularly sends information to licensed facilities, providers, and stakeholders by way of Provider Information Notices (PIN), Program Quarterly Update Newsletters, and other important information communication platforms. To receive important licensed-related information to licensed facilities, visit the CCLD Important Information website at https://www.cdss.ca.gov/inforesources/community-care-licensing/subscribe and select the Child Care option to receive email communication. The following was discussed with the Licensee: Mandatory licensing forms for the children\342\200\231s files, facility forms/records, and information to be posted in the family child care home; Requirements to conduct fire and disaster drills once every six months and record it; Role and responsibilities of being a mandated reporter ( www.mandatedreporterca.com ) were reviewed; Licensee was reminded that 100% supervision is required at all times to children in care; Licensee were made aware that it is her/their responsibility to know the regulations as well as anyone who assists in providing care; Licensing must have the facility\342\200\231s phone number at all times; if the phone number is changed, licensing must be notified; Regulation prohibits the smoking of any kind during the operation of the day care. Licensee was advised of the requirement to report Unusual Incidents. A report shall be made to the department by telephone or fax during the department's normal business hours before the close of the next working day following the occurrence during the operation of family day care home. In addition, a written report shall be submitted to the department within seven days following the occurrence of any events specified above. Licensee was informed to utilize the Unusual Incident Report/Injury Report LIC624B when submitting the report to the department (unusualincidentreport@dss.ca.gov) . Licensee advised of the Notice of Site Visit, which must be posted at the entrance of the facility for a period of 30 days whenever a licensing inspection is conducted. If a Type A deficiency is cited, a copy of the licensing report must also be posted for 30 days. The same report must be provided to parents/guardians of children newly enrolled at the facility during the next 12 months & licensee must obtain a signed Acknowledgement of Licensing Reports (LIC 9224) from parent/guardian & place it in each child's file. Copies of the reports must be provided to each parent when a Type A violation is cited along with Acknowledgment of Receipt of Licensing Reports LIC 9224. If these requirements are not met, civil penalties per violation will be assessed. Licensee was reminded that all adults 18 and over living or working in the home, including employees and volunteers, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a licensed Family Child Care Home. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated. Any duly authorized officer, employee, or agent of the Department shall, upon presentation of proper identification, inspect the facility. The Licensee shall permit the Department to inspect the family childcare home and to privately interview children or staff, to determine compliance with or to prevent violations of family childcare laws or regulations, also enter and inspect any place providing personal care, supervision, and services at any time, with or without advance notice, to secure compliance with, or to prevent a violation. Prior to making alterations or additions to a family childcare home or grounds, the licensee shall notify the Department of the proposed changes, including, but not limited to, the following: Conversion of a garage (either attached or detached) into a "childcare" room; Room additions to the family childcare home. Any change from an area of the family childcare home previously identified as "off limits" to an area where care and supervision will be provided to children in care. The licensee shall provide the Department with a copy of an inspection report when an inspection is required by the local building inspector as a result of the alteration, addition or construction. Notice of Site Visit: A notice of site visit was given and must remain posted for 30 days. One Type B deficiency during today\342\200\231s inspection. On Duty Worker is available for questions at (661) 202-3318, Monday through Friday 8 am-5 pm. An exit interview was conducted, the report was reviewed and a copy of the appeal rights was provided to the licensee Luna Ortega.