complaint·January 10, 2025

On January 10, 2025, Licensing Program Analysts (LPA) Annelise Villa conducted an unannounced inspection at the facility. The purpose of the visit was to initiate an investigation for a complaint received at Palmdale RO on 12/10/2024. LPA was greeted by Director, Tiffany Boyce who granted access. LPA observed children in care at the time of the visit. During this visit, LPA completed a safety inspection which resulted in zero deficiencies. LPA discussed the nature of the visit with Director. LPA conducted interviews and gathered complaint relevant documents. Through record review and interviews conducted, there is no evidence to support the allegation the excluded individual was present at the facility. Therefore, the allegations have been found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that all the allegations happened, Therefore the above allegations are Unsubstantiated. An exit interview was conducted, and a copy of this report was provided to Director n along with a Notice of Site Visit and Appeal Rights.