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Inspection visit

Routine inspection

HEARTFELT DAYCARE, LLCLicense 367750053
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On Wednesday, May 6, 2026, at 9:00am, Licensing Program Analyst (LPA) Giovanni Cristales met with site supervisor Karen Mettias, who guided the analysts on a facility tour for the purpose of conducting an Annual/Random inspection for the infant center with a capacity of up to 8 children. The facility also has pre-school (367750051) and school-age (367750052) components on the premises. A tour of the facility was conducted. Upon arrival, LPA observed two (2) classrooms, one (1) in use, (4 classrooms total) with a total of 4 Infant children in care. There were 3 staff on the premises working under the facility’s License. LPA observed the classes to be within ratio. The hours of operation are 5:00 am to 7:00 pm Monday through Friday. Indoor/Children’s Area: The childcare center was toured and found to be clean, safe, sanitary and in good repair to ensure the safety and well-being of children, employees, and visitors; All outdoor and indoor passageways, open areas of potential hazard are kept free of obstruction; heating, lighting, and ventilation are adequate, proper room temperature; floor has a surface that is safe and clean, (Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children (located underneath sink in infants classroom with latch), furniture/equipment are in good condition, free of flies, other insects, rodents; tables/chairs provided to meet children’s needs; all play equipment and materials used by children are age-appropriate, each child has an individual permanent storage space (cubby, individually labelled with name) for his/her clothing, personal belongings. Trash cans for solid waste have tight-fitting lids. Drinking water is readily available in the form of water dispenser. LPA observed two (2) water dispensers located in the centers hallway. Children also have their own zippy cups. There is working telephone service (landline) on the premises. Napping: The center uses cribs and cots, enough for children in care to nap. Cribs are assigned to each child. Bedding and linen are stored in cubbies. Linens are washed weekly or as needed. Each mattress and cot is covered with a sheet. There is access to a safe walkway. Center maintains infant sleeping logs current and available to the department for review. LPA observed one sleeping log per child. Infants up to 12 months of age have a completed Individual Infant Sleeping Plan (LIC 9227), copies are maintained and kept in the infant’s file. There is a changing table for Infants in care within arm’s reach of a sink. Food Service: The facility provides breakfast, snacks, and lunch. Menu items are posted on centers hallway to the right. LPA observed an appropriate amount of food and snacks inside the kitchen. Cleaning solutions and other chemicals are kept in the cabinet underneath the kitchen sink, and the kitchen is locked and inaccessible to day care children. Sharp knives and sharp utensils are kept out of reach in kitchens top cabinet. LPA observed a refrigerator and freezer temperature log, and allergy list posted on refrigerator and in each classroom. Outdoor play: The facility has one (1) playground area which is divided for infant and pre-school children. Equipment was inspected for health, safety, good repair, hazards, and age appropriateness. The playing area was observed to be free of debris, free from hazard, holes, broken items, and debris. Center utilizes artificial grass under climbing structures for cushioning. There are two patio overhead canopy shade structures (one in each area). LPA observed a large climbing sliding structure anchored to the ground. The area was observed to be free of debris. Outside Drinking water is available in the form of zippy cups. There are no bodies of water observed on the premises. The entire playground is enclosed (chain-link fencing) to protect children and to keep them in the outdoor activity area. Other: Fire/earthquake drills are current (Fire:4/10/2026, Earthquake:4/23/26). Fire extinguishers 3A40BC (last served 4/16/2026), and smoke detectors in each classroom are operable. Electrical outlets are inaccessible (cover/plugs); there are no recalled or prohibited toys or sleep/play equipment were observed on the premises. There are no window cords accessible to children. First Aid Kit’s are full and accessible (thermometer , bandages, gauze, scissors/tweezers). LPA observed sign in and out sheets and roster personnel to be current . Per director, transportation is not provided for daycare children. Posting Requirements: Failure to comply with posting requirements shall result in an immediate civil penalty. The parent board was reviewed and has all the required forms posted. The following were observed posted as required: Facility license, Personal Rights (LIC613A), Parent’s Rights Poster (PUB 393L), menus, car seat law (PUB 269), emergency disaster plan, earthquake preparedness checklist. Staff/Personnel Records: Staff file review reveals staff are qualified for their perspective positions. LPA reviewed three (3) staff files, and four (4) children files. CPR/First Aid, TB clearance, health screening, criminal record statement, statement acknowledging suspected child abuse, and employee rights were observed in each staff’s file. Staff #1 CPR/First Aid, Expires:11/3/2027, and Mandated Reporter Expires: 1/28/2027. The following general information was discussed during this inspection: The director was advised of the requirement to report Unusual Incidents. The licensee was informed to utilize the Unusual Incident Report/Injury Report LIC624 when submitting the report to the department (email address on the website: www.unusualincidentreport@dss.ca.gov ). A report shall be made to the department by telephone or fax during the department's normal business hours before the close of the next working day following the occurrence during the operation of the daycare center. In addition, a written report shall be submitted to the department within seven (7) days following the occurrence of any events specified above. All staff are required to take 3-hour Child Care Provider Mandated Reporter training (AB1207) every 2 years. Beginning on January 1, 2018, Assembly Bill 1207 (2015) requires all licensed providers, applicants, directors, and employees to complete training as specified in their mandated reporter duties and to renew their training every two years. Applicants must meet requirements as a precondition of licensure. New employees shall have 90 days from the date of employment to complete training as required. The training may be conducted at the following website www.mandatedreporterca.com . The director is aware self, and all staff are mandated child abuse reporters and have the responsibility of reporting any suspected child abuse to the Child Abuse Hotline at (800) 540-4000. For additional information and forms visit our website at: www.cdss.ca.gov Criminal Record Clearance- CCC - Facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. Lead Testing- CCC Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018 , requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test as specified in Health and Safety Code section 1597.16 . For childcare center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 ( PIN 21-21.1-CCP .). LPA verified that the lead testing was completed in accordance with the Written Directives (Interim Licensing Standards) outlined in PIN 21-21.1-CCP. LPA referred facility representative to the Department website for lead: Lead Toxicity Prevention and Water Testing Information ( https://www.cdss.ca.gov/inforesources/child-care-licensing/water-testing-information ). CCC COMPLETED TESTING (6/10/23) WITH NO LEAD EXCEEDANCES Safe Sleep - CCC LPA discussed the safe sleep regulations with the facility representative and discussed the Child Care Licensing Safe Sleep webpage at: https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-andresources/safe-sleep ,as an additional resource. LPA also informed facility representative of the importance of checking for and removing any recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment. Incidental Medical Services (IMS)- CCC Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22- 02-CCP . When IMS is provided, a Plan for Providing IMS must be submitted to the department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514- 0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: https://www.ada.gov/resources/child-care-centers/ . MyChildCarePlan.org – CCC Facility representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain childcare by connecting them to childcare providers and Resource and Referral Agencies (R&Rs) throughout California. To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov . For additional information regarding the inspection and its tools and methods, please visit the Program website at: www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process . No deficiencies are being cited in today’s visit. Notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted, and the report was reviewed with site supervisor Karen Mettias, along with a copy of the appeal rights.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the May 6, 2026 inspection of HEARTFELT DAYCARE, LLC?

This was an inspection of HEARTFELT DAYCARE, LLC on May 6, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HEARTFELT DAYCARE, LLC on May 6, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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