complaint·April 21, 2025

Allegation 2: The facility does not have a Director present during operating hours. Finding: A review of the owner’s file and interviews with staff revealed that either the owner, Victoria, or a support staff member, Emily, is not perceived as the Director. LPA confirmed that neither Victoria nor Emily meets the qualifications for a Center Director. Additionally, LPA received Maria Carmen Sandoval’s Director package during this investigation. Based on the information obtained, there is a preponderance of evidence to provide that the licensee failed to meet the Title 22 Regulation. Therefore, the above allegation is Substantiated. Type B deficiency was cited. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during operational hours following each visit by a licensing representative. Failure to maintain the required posting will result in a civil penalty of $100.00. The Director will ask all the parents to fill out LIC 9224 – Acknowledgement of Receipt of Licensing Reports. An exit interview was conducted, and the report was reviewed with the Teacher, Maria Carmen Sandoval. This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, at this time, the above allegations are Unsubstantiated. No deficiency given at this time. An exit interview was conducted, and the report was reviewed with the Teacher, Maria Carmen Sandoval.