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Inspection visit

Routine inspection

HEARTFELT DAYCARE LLCLicense 3677500801 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 3/03/2026 Licensing Program Analyst (LPA), Isabel Ortega met with Facility Director Tiffany Turner Boyce and conducted an Annual Random Inspection. LPA toured and inspected the facility in accordance with the facility sketch. During inspection LPA observed four Infants, seven Toddlers, 12 Preschool and 6 school age children Arrived at 2:20 p.m.) in care and eight staff providing care and supervision. Total of 29 children in care. Facility is currently operating in four classrooms. Facility currently has a single license which serves Infants 0-24 months, toddlers 18 to 36 months, preschool 3 to 5 years and school age 5 to 12 years. Facility’s regular operational hours are from 6:00 a.m. to 6:00 p.m. Facility has all the required posted documents: Facility License, Notice of Parent's Rights Poster, Emergency Disaster Plan, car seat information, and Earthquake Preparedness Checklist. During the inspection LPA observed adequate teacher child ratio in each classroom. Care and supervision were evaluated and determine to meet the basic needs of children. A review of the sign in/out sheets were conducted to verify the current census of children. The infants are provided with cribs and toddlers , preschool are provided with cots for napping. LPA observed the safe sleep logs to be completed every 15 minutes and LIC9227 for for 0 to one year of age are being completed by parent when rolling over developmental milestone is met follow by staff signature confirming rolling over of an infant was observed. Changing tables were observed to have a water sink arm distance reach in the classrooms. Parents provide, sheets, and blankets for children over one year of age and taken home once a week for washing. Parents also provide bottles for infants daily and are taken home for sanitizing and cleaning. An isolation area was inspected, which is located in the Director’s office. Children have the option of rest time and quiet time when needed cots are provided. Age-appropriate sinks and toilets were inspected for availability and good repair. Toilets flush properly; Each restroom has adequate toilet paper, hand soap and paper towels available. Restrooms are cleaned, restock of toiletries by staff during the day and custodian after hours. Staff also disinfect and sanitize throughout the day. The furniture and equipment were inspected for age appropriateness and good repair. Telephone service, heating, lighting, and AC ventilation were evaluated. LPA observed individual storage for children's belongings. The classrooms consist of filtered water from a black water dispenser in each classroom. Also, children have the option to bring their own water bottles from home. For outdoor play children have the option to refill their water bottles and children take their water bottles outside. Although, facility stated purified drinking water bottles are also available. Facility did not sample the water for lead, facility stated center does not utilize the water for food preparation and children do not drink the water. According to facility children bring their own water bottles. Written Directives of lead testing of water in licensed Child Care Center pursuant to AB2370 Chapter 676 Statues 2018. PIN-21-21.1 CCP- Facility is cited a B citation today. First Aid kit with supplies and temperature thermometer was observed. The smoke detectors/ and carbon monoxide detectors were observed to be operating properly. The fire extinguisher (2A10BC) is reading in green; the Fire extinguisher was last serviced on 09/05/2025(light blue tag observed). Trash cans with tight lids were observed. Food was inspected, and it was properly labeled, stored, and within expiration date. Refrigerator is clean and operating at the proper temperature. A refrigerator is adequately equipped, clean, and free from hazards. There is hot running water in the kitchen area. Cleaning supplies are out of reach of children. Emergency Drills are conducted every sixth month last drill was conducted and documented on 1/13/2026 at 10:30 a.m. Food allergies are noted and are posted in the kitchen and in each classroom when a child may have allergies. According to Director currently no children have reported food allergies or IMS plans. According to facility only preferences for food and drinks are requested for some children and are noted. Facility provides children with breakfast, lunch and afternoon snacks. The snack menu is posted in the main office, kitchen and in each classroom. Parents may request a tangible copy. The playground is well fenced all around, and enclosed. There is adequate shade area for rest. According to facility there are no bodies of water on the premises, LPA did not observe any bodies of water during the inspection. According to facility there are no weapons on the premises and LPA did not observe any weapons during inspection. Children's records were reviewed for completeness. Health History, Emergency contact and Medical Exams; Immunization Records are all in the children's file. The facility roster was up to date, and all staff have been fingerprinted and associated to the designated license number. Facility has at least one staff member and the Director certified in Pediatric CPR/First Aid EMSA approved, which does not expire until February 02, 2028. Childcare Provider Mandated Reporter (AB1207) training is dated 12/23/2025. The following Incidental Medical Services (IMS) were discussed. This facility provides Incidental Medical Services – IMS. LPA reviewed storage of medication and equipment/supplies, and reviewed children’s, personnel, and administrative records. For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514- 0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-carecenters/ . All staff are required to take the Child Care Provider Mandated Reporter (AB1207) training every 2 years. www.mandatedreporterca.com . Upon hired date all staff are required to be immunized and show proof of immunization records according to Title 22 regulations. Beginning on January 1, 2018, Assembly Bill 1207 (2015) requires all licensed providers, applicants, directors and employees to complete training as specified on their mandated reporter duties and to renew their training every two years. New employees shall have 90 days from date of employment to complete training as required. The training may be conducted at the following website www.mandatedreporterca.com . According to facility documentation all staff are aware they are mandated child abuse reporters and have the responsibility of reporting any suspected child abuse to the Child Abuse Hot line at (800) 540-4000. For additional information and forms visit our website at: www.cdss.ca.gov For updates on Community Care Licensing please visit the following website at: Childcareadvocatesprogram@dss.ca.gov https://ccld.childcarevideos.org/ Per Title 22 Regulations facility did not comply with rules and regulations, facility is cited one B citation for failure to have water tested. An exit Interview was conducted with Director, Tiffany Turner Boyce. A copy of this Report, a Notice of Site Visit and appeal rights were provided on this day. A copy of this report must be made available to the public for 3 years. The Notice of site visit shall be visibly posted for 30 days.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • ARTICLE 3. Administration

    Based on observation, interview,record review, the licensee did not comply with the section cited above iin which poses a potential health, safety or personal rights risk to persons in care. Licensee stated the water was not sampled for lead.

FAQ · About this visit

Common questions about this visit

What happened during the March 3, 2026 inspection of HEARTFELT DAYCARE LLC?

This was an inspection of HEARTFELT DAYCARE LLC on March 3, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to HEARTFELT DAYCARE LLC on March 3, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Based on observation, interview,record review, the licensee did not comply with the section cited above iin which poses ..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.