complaint·November 9, 2021

Several children stated the playground gates were locked and several children stated they do not know if the gates were locked. The children did not disclose anything inappropriate with the supervision by staff. The parents stated they do not have any issues or concerns with the playgrounds or the staff. Based on the interviews and information obtained, there was conflicting evidence to corroborate the allegations that the “Playground is not appropriately enclosed while children are in care”, and the “Staff do not provide appropriate supervision to children in care”, therefore the allegations are found to be UNSUBSTANTIATED meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. LPA Marie Hernandez explained the complaint investigation report and the appeal rights to the Facility Director, Amy Fagan. The Director was provided a copy of the report, Notice of Site Visit, and the appeal rights. LPA observed the notice of site visit being posted at the facility.