Office review·May 20, 2026

On May 20, 2026, at 3:05 PM, an office meeting was held at the San Diego Child Care Regional Office to discuss the three separate incidents of lack of care of supervision within a twelve month period. In attendance were Licensee Representative Michelle Syverson, Licensing Program Manager (LPM) Tulam Vu, and Licensing Program Analysts (LPAs) Oscar Picazo and Vicky Williamson. On April 22, 2025, the facility received a Type A deficiency under Section 101229(a)(1), Responsibility for Providing Care and Supervision. The citation stemmed from an incident on April 16, 2025, in which a three-year-old child in care was left unsupervised outside of the classroom for approximately less than one minute during the transition from inside the classroom to the playground. On March 20, 2026, the facility received another Type A deficiency under Section 101229(a)(1), stemming from an incident on March 5, 2026. In this incident, a 3-year-old child in care walked out of the classroom and walked unsupervised toward the front of the facility. The child was unsupervised for approximately three minutes. Another repeat incident occurred on March 13, 2026 involving the same child. The facility promptly corrected all deficiencies. The facility submitted plans of corrections to the Department which included staff retraining, a staff sign in sheet and a written plan detailing new transitioning and supervision procedures. The plans indicated that staff were retrained on transition procedures for indoor and outdoor, name-to-face protocols, active supervision, staff positioning, immediate reporting of incidents to licensee representative, the use of additional support staff, orientation for new staff, and quarterly in-service training for all staff. Doorbells have been installed in some classrooms and additional doorbells are on order for all classrooms. A staff meeting was held to reinforce supervision requirements, and a training verification form signed by participating staff was provided. During the office meeting, the Licensing Program Manager (LPM) and Licensing Program Analyst (LPA) reviewed the serious deficiencies with the Licensee Representative. The discussion emphasized the importance of proper supervision and compliance with Section 101229, Responsibility for Providing Care and Supervision to prevent future violations. Technical Support Program (TSP) services and training opportunities were reviewed with the Licensing Representative, and they were advised to register for Provider Information Notifications (PINs). Licensee Representative were advised that repeated violations or failure to comply with licensing laws and regulations may result in administrative action taken by the Department. The Licensee Representative acknowledged the seriousness of the matter and affirmed their commitment to ensuring the facility remains in full compliance with all applicable laws and regulations. LPM and LPAs discussed and provided the Licensing Representative with the following resources: Best Practices Lack of Supervision handout, A Technical Support Program (TSP) brochure. mailto:childcaretechnicalsupport@dss.ca.gov , Advocate information was provided: (714) 703-2800 or childcareadvocatesprogram@dss.ca.gov , https://www.smarthorizons.org/childcare and R&R (YMCA) https://www.ymcasd.org. Please submit any Unusual Incident Reports by email to: SDIncidentReports@dss.ca.gov and the Duty Line 619-767-2248. Licensee Representative stated that they are interested in participating in the TSP program.